Frequently Asked Questions
Everything you need to know about shopping with NZ Muscle.
How long does shipping take within New Zealand?
We offer lightning-fast shipping across NZ. Standard delivery typically takes 1-2 business days for the North Island and 2-3 business days for the South Island.
What is your return policy for apparel?
We want you to love your fit. We offer a 30-day return policy for all clothing items, provided they are unworn, unwashed, and have the original tags attached.
Do you offer international shipping?
Yes, we ship our premium gym wear and supplements worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your favorite gym shirt or leggings and comparing those dimensions to our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), as well as popular buy-now-pay-later options like Afterpay and Laybuy to make your shopping easier.
Can I track my order once it has been placed?
Absolutely. As soon as your order is dispatched, you will receive an email containing a tracking link so you can follow your gear every step of the way.